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Sunday, November 29, 2020

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Being Herd: The death of Customer Service

Family and friends we are gathered here today to bid a fond farewell to a dear friend.  This friend provided answers to our questions. ...

Interactive Intelligence and RightNow to Release Integrated Software Solution for Improved Customer Interaction Management

INDIANAPOLIS, Oct 28, 2009 (BUSINESS WIRE) - Interactive Intelligence (ININ) and RightNow(R) Technologies (RNOW) are introducing an integrated software solution for improved customer interaction...

Promotional Items Will Make Your Customer Smile

Promoting your business can happen many ways. You could allow your reputation to spread from the mouths of your established customers to others. There...
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Citizens Police Complaint Office Community Conversation

The Indianapolis Recorder Newspaper will host a virtual discussion with the Citizens Police Complaint Office at 6:30 p.m. Nov. 30 on Facebook.

Tic Toc Tech: SuperShero in the White House

Not every superhero wears a cape and mask or jumps off a skyscraper to help people. The new superhero we call SuperShero has broken...

Recorder celebrates 125 years, commitment to community remains the same

When George P. Stewart and Will Porter started a two-page church bulletin in 1895, they set in motion what would eventually become...

Surge of coronavirus cases in Midwest nursing homes leaves loved ones, workers ‘depleted’

When 38-year-old Chelsea Reed last spoke to her mother — while she was living inside the Rosewalk Village of Indianapolis on the...

Cook Medical supplier facility coming to northeast side

A new manufacturing facility on the northeast side will bring up to 100 jobs that will average $16 an hour and include...
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