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Friday, September 17, 2021

City tackles taxicab complaints

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The City’s Department of Code Enforcement (DCE) coordinated its second multi-agency license sweep of 2010 in an effort to crack down on unlicensed and substandard taxicabs and taxicab operators. The multi-agency sweep was undertaken in a partnership with the Indianapolis Metropolitan Police Department (IMPD), the Office of the City Prosecutor, and the Indianapolis Airport Police Department.

“This effort is another example of how we are working in collaboration with the business community and multiple government agencies to improve the quality of life for our residents and also create a positive experience for visitors to our City,” said Mayor Greg Ballard.

DCE inspectors conducted a total of 83 standard vehicle safety and appearance inspections on taxicabs and operators while at four downtown locations and the Indianapolis International Airport, resulting in 24 citations.

While the majority of the citations were issued for vehicle maintenance issues, two were issued for dress code violations, and four were issued for operating a licensed taxicab that does not bear a current taxicab certificate. Four vehicles were cited for not have the required means to accept credit cards and four vehicles did not have fare rates displayed.

“Taxicab code violations are among the most frequent complaints of downtown hotels, restaurants, hospitality industries, and visitors to our City,” said Rick Powers, Director of the Department of Code Enforcement.

“Our residents and visitors have the right to ride in a safe, well-maintained vehicle with a knowledgeable driver who is familiar with the city and understands the rights of passengers. Today’s sweep is a prime example of how DCE uses licensing as a means to stop illegal behaviors that impact the quality of life in the City,” added Rick Powers, Director of the Department of Code Enforcement.

As the result of a hearing unrelated to today’s sweep, DCE issued its first taxicab license revocation since the department was formed.

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