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Friday, April 26, 2024

Gov’t wants to know all the fees airlines charging

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WASHINGTON (AP) — Five dollars for a pillow, $10 to jump ahead in

the boarding line – all those annoying airline fees can add up. Now

the Department of Transportation is proposing that airlines tell it

– and the public – exactly how much they’re making on those fees.

And, rule proposed Friday by the department would require airlines

to break down those fees by the type of item or service purchased,

from pillows and blankets to entertainment and snacks.

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Making airlines report more information about the amount and types

of fees will make the total cost of flights more clear,

Transportation Secretary Ray LaHood said.

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“In an era of rising fees, passengers deserve better information

about how airlines are performing,” he said in a

statement.

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The proposed rule would also require airlines report more useful

statistics about lost or damaged luggage and mishandled

wheelchairs.

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Airlines received $3.4 billion from baggage fees and $2.3 billion

from reservation change fees in 2010. There is no federal excise

tax on those fees, although they are counted when calculating

income taxes.

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Revenue from seating assignments and on-board sales of food,

drinks, pillows, blankets, and entertainment also isn’t subject to

excise taxes. Until now, airlines haven’t been required to report

revenue from those items separately to the government.

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Taxes on airline tickets go toward subsidizing airports and the

national’s air traffic control system. There has been some

grumbling in Congress that ancillary fees have enabled airlines to

hold down their fares and the taxes they pay to support air

transportation.

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Steve Lott, a spokesman for the Air Transport Association, which

represents major airlines, said the association is reviewing the

proposal.

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“We support transparency, and believe customers should always know

what products and services they are paying for,” Lott

said.

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“We also believe the airline industry, vital to our economy as a

creator of jobs and mover of people and goods, needs to be treated

like other global businesses and free from unnecessary regulatory

burdens that add complexity and cost without delivering value,” he

said.

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Under the proposal, airlines would be required to report 16

additional categories of fees in addition to baggage and

reservation change fees, the department said.

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In April, the department proposed a series of consumer protection

regulations, including a requirement that airlines prominently

disclose all potential fees on their websites. Airlines will also

have to include taxes and government-imposed fees in the fares that

they advertise.

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Airlines have opposed the tax and fee disclosure requirements,

arguing that car dealers and other businesses don’t have to make

similar disclosures.

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The disclosure requirements are due to go into effect next month,

but three domestic airline trade groups have asked the department

to delay the rule for six months so that airlines can train

employees and update computer systems to comply with the

changes.

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Also, low-cost carrier Spirit and regional carrier Allegiant Air

have asked a federal court to block the new disclosure

requirements, as well as several other consumer protections

proposed in April. Southwest Airlines, which carries more

passengers than any other domestic airline, has asked the court to

block the government from requiring airlines to disclose taxes and

government-required fees in their airfares. Southwest, which

doesn’t charge any ancillary fees, said including government

required taxes and fees would force the airline to make complicated

adjustments to its frequent flyer rewards program, which is based

on airfares.

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The proposal announced Friday would also require airlines to report

the total number of bags checked. Airlines already report the

number of mishandled bags relative to the number of passengers

flown. However, more passengers are choosing not to check bags to

avoid fees, decreasing the number of checked bags

overall.

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Reporting all checked bags would allow passengers to compare the

number of lost or damaged bags relative to the number of bags

handled by the airlines, which is a more useful comparison, the

department said.

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In 2010, carriers reported a mishandled baggage rate of 3.57 per

1,000 passengers, an improvement over 2009’s rate of

3.99.

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The department said it is asking airlines to report mishandled

wheelchairs in response to complaints from passengers who say they

are reluctant to travel by air because they fear their wheelchairs

or scooters will be delayed or the equipment may arrive damaged.

The new information will enable passengers to determine which

airlines have better records of handling wheelchairs.

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Online:

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Department of Transportation 

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target=”-blank”>www.dot.gov

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Air Transport Association 

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