Citizens Gas projects the typical residential heating bill for October (received in November) will be slightly higher than October 2010. Assuming normal weather, the typical residential heating bill for October 2011 will be about $47, compared to about $44 in October 2010.
The higher gas bill projections are due to an increase in base rates approved by the Indiana Utility Regulatory Commission (IURC), which took effect on Sept. 6.
Base rates allow Citizens to recover all the various costs of doing business, such as the costs to maintain pipelines and to provide services such as meter reading and billing. In accordance with state law, Citizens Gas customers pay exactly what the company pays for the natural gas delivered to them.
Customers falling behind on their bill are urged to call Citizens Gas at (317) 924-3311. The company works with customers to establish flexible payment arrangements.
Citizens Gas also suggests customers take the following steps to help manage their gas bills:
- Change your furnace filter – Changing a filter regularly will ensure your furnace is operating efficiently.
- Sign up for the Budget Plan – Budget billing divides a customer’s annual gas bill into 12 equal monthly payments.
- Go to www.CitizensEnergySavers.com – Website offers a full range of energy saving tools, including cash rebates toward the purchase of high efficiency natural gas appliances, and the Citizens Home Energy Advisor, which provides a list of energy saving suggestions through a free online energy audit.
To help minimize the impact of sudden changes in wholesale natural gas prices, Citizens Gas utilizes a hedging strategy to purchase most of its gas supply during periods of low demand. Citizens Gas also stores gas in underground storage fields during the summer for use during the winter.
When compared to 20 other cities in the northern half of the United States, Citizens Gas’ rates are consistently below average.